Studied business . Worked for Iceland retailer. 18 yrs with Coca-Cola
After working in retail for Iceland frozen food,needed a break. Succeful Joined Coca-Cola in June 200. Since joining Coca-Cola I have worked in various roles, covering Independent outlets such as corner shops and small supermarkets
I have also worked in high street, where I was able to look after facia’s such as Tesco. Co-op. Jasinburys,
WHSmith’s, Iceland. I really enjoyed this role and it has helped he develop my commercial skills.
I have also work in leisure,looking after vending machines in shopping centres, leisure centres. Theme park
( paradise wild life) in Cheshunt. My job was to sign viable Coca-Cola vending machines and maintain them with high ROI. This meant negotiating royalty and encourage customers to range high margin products in the vending machine.
One of my most favourite role was, when I worked in E&W ( Education and work place). I really enjoyed looking after. Secondly schools, colleges, universities, hospitals and high profile companies
While I was working in E&W, it was a previlaged to look after my former school, college & university, which i attended.
I Manage a Territory of over 240 customers
Currently, I look after a Territory in north London with a customer base of over 200.
My day to day varies from presenting products to customers and securing new lines. supporting customers
With signing new coolers or displays solutions.
To help customer drive sales I may present, consult and design meal deal poster. While supporting customers develop their business, occasionally I have to deal with challenging customers who abuse our assets, for example our fridges and racks.
When I hep and support my customers and make a positive difference to their business, I find that very rewarding and they appreciate it a lot.
It’s so rewarding, seeing customers business develop and grow.
When customers ask for support, whether it’s designing a meal deal poster or signing up a coke fridge. I finding very rewarding when customer feedback to me the positive difference my support has given their business. For example Kings chicken in Stoke Newington only sells can of drinks. During summer discussed cep range and different pack sizes available and supported customer with a Coke fridge. As a result he was selling more profitable packs individually, as well as with meal deal. His volume and revenue both increased. To make such a positive difference to a business is very rewarding and motivating.
Like wise to hear customer saying “after activating meal deal we are selling more”
Be patience and work hard for what you want.
If you want something in life, it’s not going to drop down from sky. You must work hard, be patience and don’t give up. When the going gets tough, step back think outside the box, review your processes & methods but “Don’t give up”
Thinking outside the box to win new customers
In my Territory I have large community of Jewish customers, approximately 10-15% business are Kosher.
It’s is very difficult to win business with the Jewish community, as a result lot of my colleagues gave up on theses business. However, by thinking outside the box and speaking to the customers, I came across a Koser App. Using the kosher App, I have identified many of our products which are kosher. So when I visit my Jewish customers I present products which are kosher and confirm it via the kosher app. As a result I was able to retain these customer. Helped then with fridges, meal deals and see third busines grow.
Lot of my colleagues, later contact me to share the app with them so that they can win business with their kosher stores.