Everyone deserves to feel seen, heard, and valued — not just once they’re in the role, but throughout the hiring journey. Creating a truly inclusive workplace starts at the first touchpoint — the candidate experience matters more than ever. Diversity doesn’t end at hiring — it’s about building cultures where people from all backgrounds can thrive. Representation opens doors, but inclusion keeps people in the room. Treat every candidate like a future colleague — because they might just be. The best talent won’t always follow a traditional path — be ready to see potential, not just paper. Hiring isn’t just about filling roles — it’s about shaping culture.

Dont be afraid to ask questions, its such a big (but exciting) move when looking to join a new company. We all use different terminology, and interpretations. Take the opportunity to ask as many questions to clarify your understanding of the role, what you need to deliver, but what will it also deliver for you! An employee that enjoys and feels satisfied that they are growing in the role, will be a happily and more productive individual. There is always someone available to answer questions, don't be afraid to ask!

Never be afraid to ask a question, no matter how silly it may be. Someone may want to know the answer as well. This goes part-in-parcel with listening, it is easy to hear someone but to listen and absorb the information and if you don’t understand then ask them to explain more. People will respect you more if you are engaging with them and ask for more information if you don’t understand.