Insider profil

Top Insider Advice

I've always been told "You can control the controllable", and it's true that you can, but anything that is out of your hands is not worth worrying over. No point in stressing when you really can't help, but you can learn why things like that happen and develop an understanding as to how and why, then with this better understanding you gain that knowledge that you can feedback.

Read more advice

Career path

Customer Service Representative

Coca-Cola Europacific Partners

From 06/2023 to 04/2025

Company

What do you like about your job and the company?

No doubt about it, Coca Cola is one of the largest and most well known brands in the world. We deliver great products that everyone enjoys, whilst we do that we deliver 10/10 Customer Service so that our clients are being provided with what they deserve. Knowing that you have done a great job is very rewarding, if a customer rings with a problem, we are that first point of contact and who they expect will be able to solve the situation for them and that's what I find rewarding is being that person who can help.

Greatest achievements

At CCEP, we have ICON awards every year across the company to celebrate those who have gone above and beyond. I was nominated for Delivering Excellent Customer Service and it was a very proud moment for me, even if I had only been in the company for less than two years. I didn't win, but even being considered was really a happy moment.

Other insiders

Bal M

Account Manager (Field Sales)

Top Insider Advice

Create an understanding of what area you want to get into and perfect your craft ! Gain as much work experience as you can or if your in higher education - Do something different i.e. work placement/ study abroad in your degree to make sure you stand out from the crowd. You will not regret it ...Trust me ! Always follow your passion and be yourself ! You are more comfortable being yourself rather than someone your not :)

Angela S

Top Insider Advice

Everyone is supportive, so you will never be alone. Develop positive working relationships with your colleagues and the management team. Teamwork improves productivity and fosters a positive work atmosphere. Being an Operator Technician necessitates a talent for comprehending complicated systems and operations. Instead of being intimidated by the moment's intricacy, embrace the learning curve. Every problem is an opportunity to learn and grow. Take ownership and satisfaction in keeping it efficient. A well-managed space demonstrates your dedication to excellence.

Alan B

Representative, Merchandising

Top Insider Advice

Lots of opportunities will present to work with different people or to volunteer to get involved in different areas of the business. Always volunteer to do something new - it’s great to have variety but it also gives great insight into how you could do your own job even better.

Discussions with Ben E
How would you describe the culture?
Friday, April 11, 2025
1 response
8 views
What support for personal development / training is provided?
in Career progression·Tuesday, December 1, 2020
Picture of William
Picture of Robbie
5 responses
87 views