Insider profil

Top Insider Advice

I've always been told "You can control the controllable", and it's true that you can, but anything that is out of your hands is not worth worrying over. No point in stressing when you really can't help, but you can learn why things like that happen and develop an understanding as to how and why, then with this better understanding you gain that knowledge that you can feedback.

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Career path

Customer Service Representative

Coca-Cola Europacific Partners

From 06/2023 to 04/2025

Company

What do you like about your job and the company?

No doubt about it, Coca Cola is one of the largest and most well known brands in the world. We deliver great products that everyone enjoys, whilst we do that we deliver 10/10 Customer Service so that our clients are being provided with what they deserve. Knowing that you have done a great job is very rewarding, if a customer rings with a problem, we are that first point of contact and who they expect will be able to solve the situation for them and that's what I find rewarding is being that person who can help.

Greatest achievements

At CCEP, we have ICON awards every year across the company to celebrate those who have gone above and beyond. I was nominated for Delivering Excellent Customer Service and it was a very proud moment for me, even if I had only been in the company for less than two years. I didn't win, but even being considered was really a happy moment.

Other insiders

Bal M

Account Manager (Field Sales)

Top Insider Advice

Create an understanding of what area you want to get into and perfect your craft ! Gain as much work experience as you can or if your in higher education - Do something different i.e. work placement/ study abroad in your degree to make sure you stand out from the crowd. You will not regret it ...Trust me ! Always follow your passion and be yourself ! You are more comfortable being yourself rather than someone your not :)

Jake H

Top Insider Advice

Everyone deserves to feel seen, heard, and valued — not just once they’re in the role, but throughout the hiring journey. Creating a truly inclusive workplace starts at the first touchpoint — the candidate experience matters more than ever. Diversity doesn’t end at hiring — it’s about building cultures where people from all backgrounds can thrive. Representation opens doors, but inclusion keeps people in the room. Treat every candidate like a future colleague — because they might just be. The best talent won’t always follow a traditional path — be ready to see potential, not just paper. Hiring isn’t just about filling roles — it’s about shaping culture.

William M

Manager Operational Excellence

Top Insider Advice

Your career path should always be challenging - but remember without challenge there is no growth

Discussions with Ben E
What support for personal development / training is provided?
in Career progression·Tuesday, December 1, 2020
Picture of Robbie
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5 responses
92 views
How would you describe the culture?
Friday, April 11, 2025
1 response
9 views