Insider profil
Top Insider Advice
I've always been told "You can control the controllable", and it's true that you can, but anything that is out of your hands is not worth worrying over. No point in stressing when you really can't help, but you can learn why things like that happen and develop an understanding as to how and why, then with this better understanding you gain that knowledge that you can feedback.
Career path
Customer Service Representative
Coca-Cola Europacific Partners
From 06/2023 to 04/2025Company
What do you live about your job and the company?
No doubt about it, Coca Cola is one of the largest and most well known brands in the world. We deliver great products that everyone enjoys, whilst we do that we deliver 10/10 Customer Service so that our clients are being provided with what they deserve. Knowing that you have done a great job is very rewarding, if a customer rings with a problem, we are that first point of contact and who they expect will be able to solve the situation for them and that's what I find rewarding is being that person who can help.
Greatest achievements
At CCEP, we have ICON awards every year across the company to celebrate those who have gone above and beyond. I was nominated for Delivering Excellent Customer Service and it was a very proud moment for me, even if I had only been in the company for less than two years. I didn't win, but even being considered was really a happy moment.
William M
Manager Operational Excellence
Top Insider Advice
Your career path should always be challenging - but remember without challenge there is no growth
Daniel W
Top Insider Advice
Be at the seat of the table in making the key decisions, this provides an opportunity to hear other people's views across other teams and functions and provides a different perspective as well as the opportunity to shape the direction in a different way. Believe in yourself and your teams always.
Angela S
Top Insider Advice
Everyone is supportive, so you will never be alone. Develop positive working relationships with your colleagues and the management team. Teamwork improves productivity and fosters a positive work atmosphere. Being an Operator Technician necessitates a talent for comprehending complicated systems and operations. Instead of being intimidated by the moment's intricacy, embrace the learning curve. Every problem is an opportunity to learn and grow. Take ownership and satisfaction in keeping it efficient. A well-managed space demonstrates your dedication to excellence.