Insider profil
Top Insider Advice
I've always been told "You can control the controllable", and it's true that you can, but anything that is out of your hands is not worth worrying over. No point in stressing when you really can't help, but you can learn why things like that happen and develop an understanding as to how and why, then with this better understanding you gain that knowledge that you can feedback.
Career path
Customer Service Representative
Coca-Cola Europacific Partners
Started 06/2023 to PresentCompany
What do you like about your job and the company?
No doubt about it, Coca Cola is one of the largest and most well known brands in the world. We deliver great products that everyone enjoys, whilst we do that we deliver 10/10 Customer Service so that our clients are being provided with what they deserve. Knowing that you have done a great job is very rewarding, if a customer rings with a problem, we are that first point of contact and who they expect will be able to solve the situation for them and that's what I find rewarding is being that person who can help.
Greatest achievements
At CCEP, we have ICON awards every year across the company to celebrate those who have gone above and beyond. I was nominated for Delivering Excellent Customer Service and it was a very proud moment for me, even if I had only been in the company for less than two years. I didn't win, but even being considered was really a happy moment.
Daniel W
Director, ISS Service Enablement
Top Insider Advice
Be at the seat of the table in making the key decisions, this provides an opportunity to hear other people's views across other teams and functions and provides a different perspective as well as the opportunity to shape the direction in a different way. Believe in yourself and your teams always.
Chris E
Representative Merchandising
Top Insider Advice
You will have a great opportunity to grow with the company.If you just want to be the best in your role & not want to process you can certainly do that in any role within the company. Just be yourself you will build some great relationships in store with your internal customer.This is a key part of the role making you work load much easier to manage on a daily basis.
Bal M
Account Manager (Field Sales)
Top Insider Advice
Create an understanding of what area you want to get into and perfect your craft ! Gain as much work experience as you can or if your in higher education - Do something different i.e. work placement/ study abroad in your degree to make sure you stand out from the crowd. You will not regret it ...Trust me ! Always follow your passion and be yourself ! You are more comfortable being yourself rather than someone your not :)
