Do you get time to get to know your clients, to better understand what works for them or is it all about your targets?

Question

Andrew G. · Answer

As a merchandiser I really get to know my clients, visiting regularly and supplied with data that is directly relevant to them. I’m a welcome visitor who helps directly retain key stock and drive revenue.

Sarah A. · Answer

I certainly get to know our customers, its a really large part of my role as we understand each customer is different and I feel I can empower my team better if I get to know their/my customers. we build relationships at all levels!!

Daniel F. · Answer

Its vital that i know my customers as this is the only way a true partnership can occur. Customers are very busy so each interaction with them needs to add value so i always try to find out what key projects they are working on and then see if we can support. Targets are important but we can only achieve them if we align with the customer objects so getting to know them is key.

Do you get time to get to know your clients, to better understand what works for them or is it all about your targets?

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